My experience with AOSOM has been very disappointing. I ordered the "ZONEKIZ Toddler Bed Frame, Kids Bedroom Furniture for Ages 3–6 Years, Green" on 22 July 2026. The latest estimated delivery date was 29 July 2026, but this deadline was not met. On 28 July, I received a DPD tracking number, but the tracking status has remained "Awaiting parcel" ever since. I contacted DPD, and they confirmed that the parcel had not been handed over to them. On 30 July, AOSOM's customer service informed me that my order was being shipped from a different warehouse, which could cause delays, while also stating that the parcel had been dispatched on 28 July. Since the tracking status had still not changed by 4 August, I contacted them again. They replied that they had contacted the courier to prioritize the delivery and asked me to wait another 2–3 working days, or alternatively cancel the order. On 6 August, I contacted DPD once again. They confirmed that the parcel still had not been handed over to them, despite AOSOM's repeated assurances that it had already been dispatched. What disappoints me most is the lack of accurate and transparent communication. AOSOM repeatedly stated that the parcel had been dispatched, while DPD confirmed that they had still not received it. As of today, I have not received my order, which is already significantly overdue. Based on this experience, I cannot recommend buying from this store.