1.1 The Black Friday Price Guarantee (“Price Guarantee”) is offered by Aosom Ireland Limited, trading as Aosom (“we”, “us”, “our”). Our registered office is 10 Herbert Street, Dublin, D02 EF99, Ireland, and our company number is 701248.
1.2 Products showing the Price Guarantee badge on Aosom.ie will not be reduced in price during the Promotion Period. If the listed price of a Price Guarantee product you have bought is reduced during the Promotion Period, we will refund the difference in line with these terms.
1.3 The Price Guarantee is in addition to your statutory rights and does not affect them.
2.1 The Promotion Period runs from 00:00 on 2 November 2026 to 23:59 on 30 November 2026, Irish time.
2.2 Your order must be placed within the Promotion Period. Orders placed before 2 November 2026 or after 30 November 2026 are not covered.
3.1 The Price Guarantee is open to customers in the Republic of Ireland with a registered Aosom.ie account.
3.2 You must be logged in to your account when you place your order. Guest checkout orders are not eligible.
4.1 Only products showing the Price Guarantee badge on the product page at the time of your order are eligible. A full list of Price Guarantee products is available [here].
4.2 Third-party products (SKUs beginning “F-”) are not eligible, even if they appear alongside Price Guarantee products.
5.1 We will compare:
(a) the listed price of the product on Aosom.ie when you placed your order; with
(b) the lower listed price of the same product (same SKU) that you submit in your claim.
5.2 The lower price in your claim must have been shown on Aosom.ie during the Promotion Period, after you placed your order. We will check the price you submit against our records. If it cannot be verified, we will assess your claim using the listed price shown in our records for the date you specify.
5.3 “Listed price” means the price shown on the product page for a new item sold by Aosom, excluding delivery charges.
5.4 Your refund will be the difference between (a) and (b) for each unit of that SKU in your order that you have not returned. For example, if you bought 3 units, the difference will be refunded for all 3.
5.5 Your refund will never be more than the amount you actually paid for the product.
6.1 To claim, complete our online claim form [link] by 23:59 on 7 December 2026, Irish time. Include your order number, the product SKU, the lower price and the date you saw it.
6.2 You may submit one claim for each SKU in an order. That claim covers all units of that SKU in the order, as set out in clause 5.4.
6.3 We will reply by email within [3] working days of receiving your claim. If we cannot approve your claim, we will explain why.
6.4 Approved refunds will be paid to your original payment method within [14] days of approval.
7.1 If you return or cancel all or part of your order, any refund under the Price Guarantee will be adjusted for the units returned or cancelled. If we have already paid a Price Guarantee refund for those units, we will deduct it from your return refund.
8.1 We may decline claims that we reasonably believe are fraudulent or an abuse of the Price Guarantee, for example orders placed for resale.
8.2 We may change or withdraw the Price Guarantee for genuine reasons, such as technical or legal requirements. Any change will not affect orders already placed.
8.3 These terms are governed by the laws of Ireland, and the courts of Ireland will have jurisdiction over any dispute.
8.4 If you have any questions about the Price Guarantee, please contact our customer service team at [email/contact link].
